Supporting Carers in Hospital

Are You A Carer?

For many people, being a Carer means different things. Some people do not consider themselves a "Carer"; instead they are just looking after someone close to them. A Carer is someone who provides help and support to a partner, child, relative, friend or neighbour, who could not manage without their help. The person you care for may require your care due to frailty, illness, learning, or physical disability, sensory impairment, mental illness or addiction. Many Carers do not know what services are available or how to find support and services they may find helpful.


Whilst In Hospital

If the person you care for is in hospital you may be faced with important decisions. You may be considering taking on this caring role for the first time and don't know what to expect. Or you may have already been caring for the person, but their needs have now increased or changed.

It is important to remember that it is your choice whether or not to take on a caring role. You need to think about the type and amount of support you are able to provide and what help you might need. For example, you may be able to help with shopping and meals but feel that you would both like someone else to help with personal care. It is important for you to consider how your caring role is likely to affect your life and wellbeing.

You may not be getting any information about what support is available or perhaps you have been given too much confusing information. This is when the Carers Centre can help by providing you with a Carers Assessment.


A Carers Assessment

A Carer's Assessment is a discussion between you and a Carer Support Officer from St Helens Carers Centre. It can be completed face to face or over the telephone, without the person whom you care for being present.

Your Carers Assessment will consider the different ways caring affects or may affect your life and works out how you can carry on doing the things that are important to you and your family. You will talk about your caring role and what this involves or will involve on a day to day basis, your feelings about caring, your physical, mental and emotional health, and how caring affects or may affect your work, leisure, education, wider family and relationships. The Carer Support Officer will provide you with information and advice to meet any needs identified during your assessment.

This can include information to support you and the person you care for whilst they are in hospital and detail services available to you both once they are discharged.


How To Access Support

If you currently care for someone or will be commencing a new caring role, for a St Helens resident, then you can get support through having a Carers Assessment with St Helens Carers Centre. We can undertake your Carers Assessment or Review, if your circumstances have changed, whilst the person you care for is still in hospital. It can be completed on a day & time that is suitable for you, in person or by telephone. In preparation for your Carers Assessment it is useful to take some time to think about how your caring role affects you or how things are going to change. We can provide you with information in advance of your Carers Assessment, including a list of questions for you to consider and explore how caring is or may impact on your day to day life. To arrange a Carers Assessment or to simply find out more you can contact us directly or you can advise the Ward Staff that you would like to be referred to us.


To speak to us directly please contact Sandra Ellis by telephone on 01744671066 or by email on: Sandra will also ensure you can access other services to support you including services from the Carers Centre in St Helens.

Patients are eligible for free NHS treatment at St Helens and Knowsley Teaching hospitals NHS Trust if they are: Ordinarily resident in the UK or: Overseas visitors, but entitled to free NHS services under the National Health Service (Charges to Overseas Visitors) Regulations

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