Our Services A - Z - Audiology
About the service
The department is based at St Helens hospital where we have 4 large soundproof rooms (fully wheelchair accessible) and 4 separate treatment rooms.
We accept direct GP referrals for hearing aid assessment for all adults, existing hearing aid users may also self-refer for reassessment.
We fit high specification digital hearing aids for patients who require them following assessment. We continuously update/upgrade technology to keep pace new technology (within NHS contract boundaries). We are also able to advise regarding listening tactics, assisted listening devices and can signpost to specialised services.
In addition the department provides diagnostic audiometric services to support our ENT colleagues.
We provide “lifelong” care and maintenance for all our hearing aid users who can access the service using the contact details below.
- About the Team
Jacqueline Connolly - Audiology Manager
Jane Cook - Senior Audiologist/Clinical Educator
Sarah Dennett - Audiologist
Rijwana Kamali - Audiologist
Jenna Foster - Audiologist
Alyesha Ahmed - Audiologist
Joan Morrison - Assistant Audiologist
With admin support from Suzie Husain, Michael English and Julie Forde
The department is based in St Helens Hospital , Ground Floor , Purple Zone.
- Contact Details
We accept direct GP referrals for new patients and existing patients can request an appointment for servicing / repair of existing aids and further advice and help by phone on
01744 646027 or email email@example.com
We are only able to see patients on an appointment basis – we do not have a walk in clinic service.
- Additional Information
If you suspect you have a hearing problem it is important you ask your GP for a referral for a hearing test- remember
- Around 40% of people over 50 and 70% of people over 70 have some degree of hearing loss –that’s over 11 million people (NICE 2018).
- Hearing loss can lead to increased communication difficulties with family and friends
- Reluctance to participate in social activities leading to isolation and loneliness
- Reduction of employment and education opportunities.
- People with mild hearing loss are twice as likely to develop dementia as those without hearing loss
- Relevant Leaflets/Documents/Links
Further information about hearing loss and hearing aids can be found on the Royal National Institute for the Deaf (RNID) website rnid.org.uk
A list of health centers/clinics who distribute batteries on our behalf is attached here
See also below for other helpful documents