What is 111?
111 is the NHS non-emergency free number. Call 111 to speak to a highly trained advisor supported by healthcare professionals. They will ask a series of questions to assess your symptoms and immediately direct you to the best place for your care and treatment – and may be able to book you a direct appointment.
You can also use www.111.nhs.uk online now.
If the adviser thinks your condition is more serious, they will direct you to hospital or send an ambulance.
When do I use it?
Call 111 if you need medical help fast, but it's not life-threatening – for example, if you:
• think you need to go to hospital
• don't know who to call for medical help
• don't have a GP to call
• need medical advice or reassurance about what to do next
For health needs that are not urgent, you should call your GP. If a health professional has given you a number to call for a particular condition, you should continue to use that number.
Call 111 if it's urgent but not an emergency. They're available 24 hours a day, 7 days a week
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines & mobile phones