Adult Continence Service
About Us

Aim of the service

We promote continence and support people who have problems relating to their bladder and/or bowels, by: 
  • improving the patient's quality of life through offering a full holistic assessment to promote continence
  • identifying causes for the presenting problem 
  • referring to other health care professionals for further investigation and treatment as required 
  • providing specialist support and advice regarding bladder and/or bowel dysfunction 
  • treating people for as long as the intervention is needed
Who are we?

We are a small team of specialist nurses with extensive experience within the field of continence promotion.  Coming from a variety of backgrounds and skills, we work effectively as a team to support patients with bladder and/or bowel issues.

Who is our service for?

Our service is available to adults over the age of 19 who are registered with a St. Helens GP and are having difficulties with bladder and/or bowel symptoms. 

We also offer support and advice to relatives and/or carers of people with bladder and/or bowel issues.

How to access our service?

We offer a totally open referral service; this means you can refer yourself to us, or if consent is gained you can refer a family member or friend. 

You can also be referred by your General Practitioner, Social Worker or another health care professional.

This includes all nursing, residential and supported living homes.

To make a referral, please: 

call us on 01744 626718

Community Adult Continence Promotion Service - St Helens Referral Form

What may happen at your first appointment?

You will be offered a clinic appointment at Fingerpost Health Centre; clinic days are Monday, Thursday & Friday.
If you are housebound (unable to leave the house due to illness) a home visit can be arranged.
  • You will be seen by a specialist nurse who will ask you questions about your bladder and/or bowel problem
  • The nurse will discuss the paperwork you have filled in at home prior to your appointment
  • You will be asked to provide a urine sample and a non-invasive ultra sound bladder scan may be completed
  • A treatment pathway will be discussed and advice given
  • Various aids and products will be discussed and if appropriate provided to manage any incontinence based on clinical need
The service is a source of expert advice and support for other health professionals working within the multi-disciplinary team, families and carers.

Training is provided on continence issues to health care professionals, families and carers in the community.

Go back to the top
Senior Team Members

Go back to the top
Contact Us

Contact Us

Phone: 24 Hour answerphone 01744 626718

(Please leave name and contact number, plus a brief message)


Post: Adult Continence Promotion Service, Nightingale House, Warrington Road, Prescot, Merseyside, L35 5DR

Go back to the top
Other Information

Go back to the top
Latest Update

Go back to the top


Patients are eligible for free NHS treatment at St Helens and Knowsley Teaching hospitals NHS Trust if they are: Ordinarily resident in the UK or: Overseas visitors, but entitled to free NHS services under the National Health Service (Charges to Overseas Visitors) Regulations

Sign In