About Us

St Helens & Knowsley Teaching Hospitals NHS Trust is one of the leading acute Trusts in the North West of England. The Trust occupies two new state-of-the-art PFI hospitals, with the new Whiston Hospital having opened in April 2010 as well as Newton Hospital which has recently been integrated into the Trust's service. Whiston Hospital is the main site within this large, high-performing acute trust covering a large suburban area between Liverpool and Warrington, including St Helens, Prescot and Huyton. St. Helen hospital provides a diagnostic and clinic based services along with rehabilitation services with Newton providing a rehabilitation service. We manage in the region of 800 beds across all sites, are accredited with teaching hospital status, and provide for most major specialities with a Major Trauma Unit and the Mersey Regional Burns Unit.

The Pharmacy Department operates a 7 day service to the Trust provides a wide range of services to ensure safe, effective, timely, economical supply and use of medicines.  Services are provided by about 120 staff made up from pharmacists, pharmacy technicians and pharmacy assistants.  We have departments at both Whiston and St Helens Hospitals. Both departments have automated dispensing & storage systems.  The Trust is in the process of implementing JAC electronic prescribing which pharmacy staff are closely involved with.

Our '5 Star Patient Care' strategy is at the heart of all that we do; supporting our vision to provide world class services for all our patients by getting it right for every patient, every time. Pharmacy Services provided include: dispensary services, clinical pharmacy, ward stocks, procurement, aseptic services, medicines information, teaching

Both the Department and the Trust has a long-standing reputation for being a friendly and rewarding place to work.  Our last Investors in People Assessment recognized our pharmacy as an outstandingly good department for staff support and development.


We can help with questions such as:

How and when should I take my medicines?

Can I drink alcohol with my medicines?

Can I take other medicines?

What side effects you may experience?

Please have your medicines with you when you phone.

We cannot answer questions about:

  • Your illness in general
  • Medicines from your GP
  • Medicines that belong to someone else 


If you are interested in working as a pharmacist, technician, assistant or student, please get in touch to have a chat and find out more.  We are actively interested in committed & talented individuals seeking to make the transition from community or primary care pharmacy to work in hospital.  Our Team has an excellent record for staff training & development including NVQ, apprenticeship, undergraduate, pre-registration, postgraduate, non-medical prescribing depending upon roles.  We have groups of staff in training for most qualifications/posts so you are unlikely to be on your own here in your studies!  During 2018 new opportunities for joint working with GP practices and care homes are being pursued.

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Senior Team Members

​Simon Gelder

Head of Pharmacy

Neil Schroeder

Deputy Head of Pharmacy

​Tracey Thornton

Clinical Pharmacy Services Manager

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Whiston Hospital – Yellow Floor Level 1

Monday to Friday           9.00am to 6.00pm

Saturday                       9.00am to 4.00pm

Sunday                         9.00am to 4.00pm

Tel:  0151 430 1678

St Helens Hospital – Ground Floor Orange Zone

Monday to Friday           8.30am to 5.15pm

Saturday                       Closed

Sunday                         Closed

Tel:  01744 640 6067

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Contact Us


If you have questions about medicines supplied from the hospital contact:

0151 430 1565

The helpline is open Monday to Friday 8:30am until 5:00pm

If a member of pharmacy staff is not available, please leave a message on the answer phone. Your call will be returned as soon as possible.


Please call the Pharmacy Administration Team who will direct you to the most appropriate member of Pharmacy to help with your careers enquiry

0151 430 1563

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Other Information

​Relevant websites

The following sites contain patient information about medicines

RoboPharma Automated Dispensing

Modern dispensaries designed for smooth workflows, supported by automation

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Patients are eligible for free NHS treatment at St Helens and Knowsley Teaching hospitals NHS Trust if they are: Ordinarily resident in the UK or: Overseas visitors, but entitled to free NHS services under the National Health Service (Charges to Overseas Visitors) Regulations

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