Open and Honest Care

As a modern NHS Trust​, Whiston and St Helens hospitals are open and accountable to the public and patients and are always driving improvements in care.  As a member of the 'Open and Honest Care: driving improvement' programme, we continue to work with patients and staff to provide open and honest care, and through implementing quality improvements, aim to eliminate harm that patients occasionally experience. We have made a commitment to publish a set of patient outcomes; patient experience and staff experience measures so that patients and the public can see how we are performing in these areas. 

Each month, we collaborate with other care providers to share what we have learned and to use this information to identify where changes can be made to further improve care.

For a list of frequently asked questions, please click here.

Please click on the links below to view information from our Trust relating to a variety of key areas:

October 2013 - published 26 November 2013
November 2013- published 23 December 2013
December 2013 - published 22 January 2014
January 2014 - published 27 February 2014
February 2014 - published 27 March 2014Please click here
March 2014 - published 24 April 2014Please click here
April 2014 - published 2 June 2014Please click here
May 2014 - published 4 July 2014Please click here
June 2014 - published 24 July 2014Please click here
July 2014 - published 22 August 2014Please click here
August 2014 - published 23 September 2014Please click here
September 2014 - published 24 October 2014Please click here
October 2014 - published 24 November 2014Please click here
November 2014 - published 23 December 2014Please click here
December 2014 - published 23 January 2015Please click here
January 2015 - published 23 February 2015Please click here
February 2015 - published 23 March 2015Please click here
March 2015 - published 23 April 2015Please click here
April 2015 - published 22 May 2015Please click here
May 2015 - published 23 June 2015Please click here
​June 2015 - published 23 July 2015​Please click here
​July 2015 - published 21 August 2015​Please click here
​August 2015 – published 23 September 2015 Please click here
​September 2015 – published 23 October 2015Please click here
​October 2015 – published 23 November 2015Please click here
​November 2015 - published 23 December 2015​Please click here
​December 2015 - published 22 January 2016Please click here
​January 2016 - published 23 February​Please click here
​February 2016 - published 23 MarchPlease click here
​March 2016 - published 22 AprilPlease click here
​April 2016 - published 23 May​Please click here
​May 2016 - published 23 JunePlease click here
​June 2016 - published 22 July ​Please click here 
​July 2016 - published 23 August​Please click here
​August 2016 - published 23 AugustPlease click here
​September 2016 - published SeptemberPlease click here
​October 2016 - published October Please click here
​November 2016 - published NovemberPlease click here 
​December 2016 - published January Please click here
​January 2017 - published FebruaryPlease click here
​February 2017 - published MarchPlease click here
​March 2017 - published April​Please click here

Patients are eligible for free NHS treatment at St Helens and Knowsley Teaching hospitals NHS Trust if they are: Ordinarily resident in the UK or: Overseas visitors, but entitled to free NHS services under the National Health Service (Charges to Overseas Visitors) Regulations

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