Q & A with Tiffany Hemming, Director of Transformation
Tiffany, tell us about your previous experience
During my Army career, I worked all over the world including postings to the USA, Germany, Bosnia, Kosovo and Afghanistan as well as visiting several other countries. I became a specialist in medical intelligence and defence policy for Defence, worked in policy and strategy in Whitehall, and was involved in most areas of procurement with large budgets, as well as working as a senior operational medical manager.
The best Army role I had was deploying a large team to Afghanistan where we provided the primary care, pre-hospital emergency care, dentistry, mental health care, physiotherapy and associated medical operational planning across the country, wherever there were British troops.
We also supported other nations’ troops (including Afghanistan) and the local civilian populace. This was incredibly rewarding despite the challenges of the situation and environment.
What are your main areas of responsibility at the Trust?
My primary role is to engage with stakeholders outside of the Trust in the local boroughs, CCGs and neighbouring NHS providers. My aim is to seek greater integration across the health and social care system around the Trust through ever closer working, collaboration and service transformation.
I also work closely with Director of Operations and my Executive Director colleagues to identify opportunities for change within the Trust in collaboration with stakeholders external to the Trust, for example in admission avoidance or timely discharge.
On a day to day basis, what is the most important aspect of your role?
One of the most important aspect of my role is to listen to all the stakeholders (internally and externally) and ensure that their views and ideas are incorporated, wherever possible, into the service transformation that we are seeking to achieve.
What do you enjoy most about your job?
I really enjoy coming to work, engaging with people who truly care about our patients and residents and working with many of the amazing people employed here at the Trust. I feel that together we are making a difference and I derive a great deal of personal and professional satisfaction from that.